1-Introduction and course content

Main changes between old and new version

Terms and Definitions

Impartiality and confidentiality

Impartiality and confidentiality Implementation

Structure requirements overview clause 5

Resource Requirements Overview

Personnel Requirements

Lab Manager Responsibilities

How to Read the Standard

Environmental Conditions Requirements

Equipment Requirement

Record of Equipment

Meteorological Traceability

Measurement Information

External Providers Requirements

Review requests, tenders and contracts

Verification and Validation

Handling of test or calibration items

Technical Records and Ensuring Validity of Results

Reporting

Complaint, Non conformity and Control of data

Laboratory Management System Overview

Documentation and Control of Document

Control of Document and Record

Risk, Opportunities, Improvement, Corrective Actions, Internal Audit and Management Review

Uncertainty Measurement